Zipline Fact Sheet | Zipline
Zipline Fact Sheet
About Zipline
Zipline is an American robotics company and the world’s largest autonomous delivery service. Zipline has flown more than 135 million autonomous miles, operates on multiple continents, and safely makes a delivery every 20 seconds somewhere in the world.
Zipline started in 2014 to build the first logistics system that serves all people equally. We did this because 5.5 million kids lose their lives each year due to a lack of access to basic medical products. Those deaths are entirely preventable. Our system gets blood and medicine from Point A to Point B when people need it – saving lives. Today, Zipline delivers to more than 5,000 hospitals and health centers and has become a key part of healthcare supply chains in Africa, helping save tens of thousands of lives and dramatically improve health outcomes.
It turns out that moving things quickly from Point A to Point B is a universal need. Each year in the U.S., more than 5 billion on-demand orders are delivered using vehicles that weigh thousands of pounds to transport items that weigh less than five. It’s slow, expensive, and bad for the environment. A better system helps busy families care for their kids, brings fast and reliable delivery to hard-to-serve areas, and helps older adults stay healthier with easier access to prescriptions and fresh groceries—without needing a car trip.
In 2025, Zipline launched a precision delivery service designed to make instant deliveries of food, retail goods, and health products to people who live even in dense cities across the U.S. In its first year of service Zipline launched the precision delivery system in Pea Ridge, Arkansas, and more than 20 communities in the Dallas-Fort Worth Metroplex with Walmart, and more than a dozen restaurant brands. Customers use the Zipline app to choose from tens of thousands of items with many more being added all the time.
We deliver food from restaurants, including fan favorites like Chipotle, Crumbl, Blaze Pizza, Wendy’s, Little Caesars, Hawaiian Bros, and much more. Most orders arrive at homes in less than 30 minutes from the time the order is placed, which means fries arrive hot and crispy, and drinks arrive still cold and refreshing.
Technology
Zipline has two delivery services—a service optimized for long-range and rural deliveries, and a service optimized for urban and suburban home delivery. Zips are what people see, but they are only a small percentage of what Zipline does. Behind each delivery is a complex network of airspace deconfliction tools, inventory management, fulfillment software, warehousing, performance management, cold chain storage, and more.
Zipline’s instant logistics system is a trusted partner for businesses, governments, and consumers across the healthcare, food, and retail sectors. Zipline operates around the world 24/7 to deliver tens of thousands of different items, including medical supplies, blood, vaccines, prescriptions, retail goods, food, and products that support human and animal health.
Our Healthcare Work
Today Zipline regularly delivers to more than 5,000 hospitals and health facilities, including everything from blood, vaccines and medical products to supplies and gauze. Collectively our deliveries help doctors save more than 10,000 lives each year.
Many of our deliveries have helped save the lives of mothers in particular. Numerous studies have found Zipline’s service helps dramatically improve health outcomes, including:
- 56% decrease in maternal mortality
- 66% decrease in missed opportunities to treat malaria.
- We reduce medical product stockouts by up to 60%
- $0.66 incremental cost per additional Fully Immunized Child (lower than all other interventions)
Learn more about Zipline's Healthcare Impact.
Our delivery platforms
Platform 1 |
Platform 2 |
|
|---|---|---|
| Delivery Focus | Long-range deliveries for enterprise, business and government | Home delivery |
| Payload | 4 pounds | 8 pounds |
| Service Range | 120+ miles roundtrip | 10 miles service radius, or 24 miles one way |
| Cruise Speed | 60 miles per hour | 70 miles per hour |
| Delivery Area | About two parking spaces | Precise delivery to front yards, back yards, and even public parks and locations. |
| Loading System | Orders packed by Zipline staff at distribution hubs | Easy-to-use Zipping Points to load and send orders |
| Delivery Mechanism | Parachute-controlled floating delivery from 60 - 80 feet above ground level | Tethered delivery from up to 300 feet above ground level |
| Integration | Hub-and-spoke model via standalone hubs | Hub-and-spoke model or long distance with dock-to-dock network charging |
About Platform 2
- P2 can deliver up to ten times faster than traditional automotive delivery and can make deliveries ten miles away as quickly as ten minutes.
- Each P2 aircraft is designed to fly up to 24 miles and carry up to 8lbs, with plenty of room for a family dinner.
- Zipping Points let businesses use Zipline without any construction. Zipline orders are loaded into Zipping Points in seconds without specialized packaging, training, devices. The Zip will arrive and pick up the order completely asynchronously.
- P2 aircraft are designed to stay quieter than cars and trucks by hovering high above while its Delivery Zip descends to the ground on a tether to deliver a package - a contactless delivery system.
- Zipline’s home delivery service is designed to handle the vast majority of instant delivery orders in the U.S. across the food, healthcare, and convenience sectors.
- P2 aircraft are equipped with Zipline’s FlightIQ, its advanced onboard autonomy and perception suite that lets us fly, navigate, and deliver smartly and safely.
- All of Zipline’s aircraft and operations are FAA-approved. Zipline is a pioneer in the use of Unmanned Aircraft System Traffic Management (UTM), which lets multiple operators automatically reserve flight routes and airspace, part of its redundant safety systems to avoid conflicts in our shared airspace.
- For more information on our safety operations, check out Safety at Zipline.
FAQ
What does Zipline delivery sound like?
Zipline deliveries are quieter than common neighborhood sounds. We work hard to be a welcome part of the communities we serve and to blend seamlessly into the everyday soundscape.
What weather conditions can Zipline deliver in?
We run one of the largest testing campaigns in aviation history to make sure we can deliver in rain, wind, storms, cold, and other conditions that would normally slow down automotive transport.
What makes Zipline’s approach different from other delivery services?
It’s just not efficient to use a 3,000 pound car to deliver things like a takeout order, or your medication. Zipline is faster, more convenient, and doesn’t get stuck in traffic. By staying safely high up in the air, Zipline deliveries are quieter than common neighborhood sounds.
Does Zipline have approval to fly?
Yes. Zipline follows all relevant regulations in every country it operates. Within the United States, Zipline has all necessary permissions from the FAA to operate. We work closely with the FAA to ensure our system meets or beats all safety standards and regulations, including extensive verification of our aircraft, software, operations, procedures, personnel, and more. We work closely with local communities to keep improving – adding new businesses and features people care about.